Joel Spolsky wrote a nice article about their vision statement for the upcoming FogBugz 7 release.
I especially liked the
“Every little feature will be a delight for somebody, especially that person who keeps emailing us because he can’t believe that the feature he wants which is obviously only six lines of code hasn’t been implemented in FogBugz 1.0, 2.0, 3.0, 4.0, “4.5″, or 6.0, and if we don’t get it soon he JUST MIGHT HAVE TO GO OVER TO THE AUSTRALIANS.”
piece.
Is he looking at you, Atlassian? 
FogBugz still cannot beat your price though.
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